CUSTOMER SURVEY:  Library Services during COVID-19
 

OPL is committed to providing a safe and healthy environment for all customers and employees. We are also committed to delivering valuable service to our customers during this challenging time. As we continue to develop our reopening plans, we want your input on what services are most important to you, and which services you want us to prioritize as we safely return to in-person services.

Please take a moment to fill out this short survey to help us inform, plan, and offer in-branch services in these unprecedented times: https://biblioottawalibrary.ca/en/customer-feedback-survey-during-covid-19. The survey will be available until Sunday, September 27.

The survey will help us gain a better understanding of which services you currently value most, how you feel about the health and safety measures implemented in branches, and what additional in-person services you would like to see at OPL.

OPL continues to monitor the situation as it develops and follow direction from the Province of Ontario and guidance from Ottawa Public Health. Your feedback will help us respond to new opportunities and challenges as they arise.

For more information about in-branch services, visit our current branch services webpage.

Thank you.