If you are in distress (e.g. significant trouble breathing, chest pain, fainting, or have a significant worsening of any chronic disease symptoms), do not go to the Assessment Centre or a COVID-19 Care clinic. Go to the nearest Emergency Department or call 9-1-1.

NEW! Ottawa Public Health (OPH) now recommends that any Ottawa resident 60 years of age or older, who is experiencing any COVID-19 symptoms  to go for testing. Testing is available at any COVID-19 Assessment Centre or COVID-19 Care Clinic.

  • COVID-19 has common symptoms such as feeling feverish, cough, or difficulty breathing.
  • COVID-19 also has less common symptoms such as unexplained fatigue, delirium (a serious medical condition that involves confusion, changes to memory, and odd behaviours), falls, acute functional decline, worsening of chronic conditions, nausea, vomiting, diarrhea, abdominal pain, chills, headaches, croup, or loss of taste/smell.
  • COVID-19 may also present as new or worsening respiratory symptoms such as: sore throat, cough, congested/runny nose, sneezing, hoarse voice, or difficulty swallowing

The following list of individuals are recommended to present for testing for COVID-19 IF they have at least one COVID-19 symptom:

  • Ottawa residents 60 years or older;
  • Healthcare workers or staff who work in health care facilities and members of their households;
  • First responders such as firefighters, police, and paramedics;
  • Critical infrastructure workers – this includes grocery stores, food services, maintenance and transportation workers, and utilities. (See the full list of Ontario’s essential workplaces during the COVID-19 pandemic.);
  • Cross-border workers;
  • Caregivers and care providers;
  • Individuals with frequent healthcare contact such as patients with cancer or undergoing chemotherapy, dialysis therapy, pre- or post-transplant, pregnancy, and newborns;
  • A close contact (live with, provided care for, or spent extensive time with) of a confirmed or probable case of COVID-19;
  • Returning international travellers;
  • Members of remote, isolated, rural, and/or indigenous communities;

Otherwise, use the self-assessment tool to help determine how to seek further care.

Note: Certain populations will be tested by alternate means outside of the COVID-19 Assessment Centre or COVID-19 Care Clinic including:

  • Residents and staff in long-term care homes, retirement homes, correctional facilities, homeless shelters, mental health institution, hospice, emergency day care centres, and other congregate living settings. Staff should consult with their Occupational Health representative for clarification.
  • Members of remote, isolated, rural, and/or indigenous communities.
  • Hospitalized individuals.