Where will I buy my fare?
Buying your fare and loading or purchasing a Presto card at O-Train Confederation Line stations will be simple – you can do it all at one of the easy-to-use ticket machines.The ticket machines at the O-Train stations will accept cash, debit and credit cards, and will provide a full range of fare product options, including:
- Loading your Presto card with a monthly pass or adding money to your e-Purse
- Buying a single-ride fare (adult, senior or child price)
- Buying a DayPass
- Buying a Family Pass on weekends and holidays
The ticket machines will allow you to check the status of your Presto Card or purchase a new card. And, best of all, your Presto card is loaded immediately – so there’s no need to wait before using it on your next ride.
If you’re a customer who qualifies for a discount, such as Senior, Community, Youth, Child, Access, or EquiPass, you will need to make a one-time visit to an OC Transpo Customer Service Centre or City of Ottawa Client Service Centre to have your discount applied to your card in person.
The ticket machine’s intuitive operational features, such as on-screen bilingual instructions and commands, will make it easy to use. If you need assistance or have questions, the upcoming video chat feature will let you speak directly with an OC Transpo customer service representative, who can help you through the purchasing process and answer any of your fare-related questions.
In addition to convenience, the ticket machine controls will be at an accessible height and will feature Braille and raised text to help clearly identify important components, like function keys and smartcard readers.
The next time you ride the O-Train Trillium Line or catch a bus at Greenboro Station, you can give the new ticket machines a try. The new ticket machines, along with the new fare gates, are now live as part of OC Transpo’s customer testing phase. The video chat feature is not available at this time, but will be active at a future date. These new ticket machines are identical to those that will be used on the Confederation Line in 2018. If you have a chance, give them a try!
For more information on the O-Train Confederation Line, please visit OC Transpo’s new “Ready for Rail” web section at www.octranspo.com/ready4rail or contact OC Transpo at 613-741-4390.